In ProcureDesk, marking an invoice as disputed is essential for addressing any discrepancies or issues with approved invoices. Follow the instructions below to transfer an invoice to disputed status.
Prerequisites
You need to have access to the Invoice module in ProcureDesk.
Instructions
Access the Invoices Section:
Navigate to the Invoices section in ProcureDesk.
Select the Approved Invoice:
Locate and open the approved invoice you wish to mark as disputed.
Mark as Disputed:
Go to the Actions menu.
Click on Disputed to mark the invoice.
Enter the reason for marking the invoice as disputed.
Confirmation:
The invoice will now appear in the Disputed section.
FAQs
Can I dispute an invoice that has not been approved?
No, you can only mark invoices as disputed if they are approved.