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Guide: Duplicate Invoice Feature
Guide: Duplicate Invoice Feature

This guide provides instructions for accessing the feature, resolving common issues, and maximizing its use.

Updated over a week ago

Overview:

To simplify the process of identifying and handling duplicate invoices, the system features a dedicated "Duplicate Invoices" tab. This guide will walk you through reviewing and managing invoices flagged as duplicates.

Prerequisites:

  1. Access to the Invoice Module on ProcureDesk.

  2. Permissions to review and process invoices.


Step-by-Step Instructions:

Step 1: Access the "Duplicate Invoices" Tab

  1. Navigate to the Invoice Module.

  2. Open the "Duplicate Invoices" tab. This section automatically lists invoices flagged as potential duplicates by the system.

Step 2: Review the Duplicate Invoices

  1. Select an invoice from the list.

  2. Verify the details such as:

    • Supplier Name

    • Invoice Number

    • Invoice Date

    • Amount

Step 3: Decide on the Next Action

You have two options:

Option 1: Mark as Genuine

  • If the invoice is genuine (e.g., the supplier invoice number is incorrect or the invoice was mistakenly flagged), follow these steps:

    1. Select the invoice.

    2. Move it to the "Draft" status.

    3. Edit the invoice details if needed.

    4. Process the invoice as usual.

Option 2: Confirm as Duplicate

  • If the invoice is truly a duplicate:

    1. Select the invoice/s

    2. Either click on the trashcan icon next to the Invoice or click on "bulk delete" in case of multiple invoices are selected.


FAQs:

  1. Can I edit the details of an invoice in the "Duplicate Invoices" tab?

    • Yes, invoices marked as genuine can be moved to "Draft" status and edited.

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