Steps to Fix QuickBooks User is Already Logged into the Company file Error
When this happens you would want to have everyone else log out of the QuickBooks Enterprise account. And, the next step is to proceed with ending QuickBooks processes or services on the computer serving as your QuickBooks Enterprises' Server hosting the Company file. In order to do this:
1. The very first step is to log in as the Administrator to the system that has been serving as the QuickBooks Enterprises' Server hosting the Company file.
Open the Windows ‘Control Panel‘.
Select ‘Administrative Tools‘.
Choose ‘Services‘.
Then you need to double-click on the appropriate QuickBooks Database Server for your version (year) of QuickBooks to open the service (for example: QuickBooksDB27 is 2017, and QuickBooks DB28 is 2018).
When the window on the system opens, you need to click on the ‘Stop‘ button to shut down the service. It is also considered to be critical however that QuickBooks has to be closed by all users before stopping the service.
Windows will display a Service Control window showing you the message that it is attempting to stop the service. The window will also close upon completion of the task and you will be redirected back to the previous service window. The service status should indicate that the service is Stopped.
Now, you need to give it approximately 10 seconds, then click on the ‘Start‘ button again to restart the QuickBooks Database Server.
Windows will display a Service Control window once again which will show a prompt that it is attempting to start the service. The window will close once the task is completed and you will be redirected towards the previous screen. The status of the service should indicate that the service has started.
Close the service window by clicking the ‘OK‘ button. Then you can also close the Services control panel window and then you can exit the Windows Control Panel.
2. There is another set of steps that will resolve any of the login issues you might be facing with QuickBooks Enterprise or company file access:
It is recommended to follow the below-mentioned steps to resolve the issue:
Close all the open QuickBooks processes.
Click Ctrl + Alt + Delete to open Task Manager.
Click the processes tab.
Then click the image name to index all open processes.
Right-click and end process on all processes that begin with “QuickBooks“.
Now you need to approach QuickBooks Enterprise to sign in or log in to the Company Data File.
If you are unable to log in successfully restart the servers storing and hosting the company data file.
Open the QuickBooks Enterprise application on a workstation.
Attempt to Log in to the company data file.
If you're still facing any issues, please contact the ProcureDesk Support team.