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(soapenv:Server.userException) org.xml.sax.SAXException: string is not a legal value for {urn:types.core_2022_1.platform.webs ervices.netsuite.com}RecordType

This sync issue arises when the default credit card account for the submitter of the credit memo is not set.

Updated over 11 months ago

Step-by-Step Instructions

  1. Go to the Admin Section

    • Navigate to the Admin section.

  2. Users

    • Select the "Users" option.

  3. Edit User Details

    • Click on the edit icon next to the user you want to modify.

  4. Access the Expense Tab

    • Click on the "Expense" tab.

  5. Update Default Credit Card

    • Update the user's default credit card account.

  6. Save Changes

    • Click "Update User" to save the changes.

  7. Send for Integration

    • Go back to the document and send it for integration again to solve the sync error.

Please reach out to ProcureDesk support if the issue persists.

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