In some cases, it's necessary to send a formal cancellation notice to suppliers when an order is canceled. This guide outlines the steps to configure automated order cancellation notices within the system, ensuring that suppliers are promptly informed of any cancellations.
Prerequisites:
Admin access is required.
Steps:
Go to Admin Panel:
Log in and navigate to the Admin panel.
Access Company Settings:
In the Admin menu, select Configurations > Company Settings
Open the Email Section:
Go to the Email settings.
Enable Order Cancellation Notice:
Check the box labeled “Send order cancellation notice to the supplier” to allow sending automatic cancellation emails to suppliers.
Save Settings:
Click Save to confirm the changes.
Note: Once enabled, this setting will automatically send cancellation notifications to suppliers whenever an order is canceled.
FAQs
Will all suppliers receive the cancellation notice once enabled?
Yes, emails will be sent to suppliers whose orders were canceled in ProcureDesk after enabling this feature.
Can this setting be disabled later?
Yes, you can disable it by unchecking the Send order cancellation notice to the supplier option and saving the changes.