Overview
Message a supplier directly from a purchase order instead of emailing them outside the system. The Message Vendor panel keeps all order-related communication attached to the order record.
Prerequisites
Your admin can enable this by feature by navigation to General Settings → Configurations → Company Settings → General → Enable Vendor Collaboration.
Steps
Go to Purchase → Orders and open the order you want to discuss with the supplier.
Click the envelope icon at the top of the order.
The Message Vendor panel opens on the right, showing the order's status, PO number, supplier, and total amount.
Enter the recipient's email address in the To field (it pre-fills with the supplier's saved email where available).
Type your message and send it.
FAQ
Q: Is the message history saved on the order?
Yes. Messages sent through this panel are attached to the order and visible to anyone with access to it.
Q: Can I message a vendor on an order I didn't create?
Yes, as long as you have view access to that order.