Prerequisites:
Before you begin, ensure you have the following:
Permissions to access and manage Purchase Orders.
Steps:
Step 1: Open the Purchase Order
Open the Purchase Order sent to the supplier to request an order acknowledgment.
Step 2: Navigate to Actions
Locate (on the top right corner) and click on "Actions" after opening the Purchase Order.
Step 3: Acknowledge Order
Choose the option "Acknowledge Order". This will change the order status to "Acknowledged".
Step 4: Select Shipping Method
Select the shipping method option from the dropdown and fill in the relevant details.
Step 5: Select Status
Similar to Step 4, select the status of the order if it is accepted, rejected, or backordered.
Update the line status for the line item and submit.
FAQs & Troubleshooting
Can I view and edit the order acknowledgment?
Yes, you can. Open the acknowledged order > Click on Actions > View Order Acknowledgment > Edit (on the top right) > Change/modify the acknowledgment details for the order.