Prerequisites:
Before you begin, ensure you have the following:
Permissions to access and manage Purchase Orders.
Steps:
Step 1: Open the Purchase Order
Navigate to the Purchase section, then access the Orders tab to open the Orders module.
Open the Purchase Order sent to the supplier on which you have requested an order acknowledgment.
Step 2: Navigate to Actions
Locate (on the top right corner) and click on "Actions" after opening the Purchase Order.
Step 3: Acknowledge Order
Choose the option "Acknowledge Order". This will change the order status to "Acknowledged".
Step 4: Select Shipping Method
Select the shipping method option from the dropdown and fill in the relevant details.
Step 5: Select Status
Similar to Step 4, select the status of the order if it is accepted, rejected, or backordered.
Update the line status for the line item and submit.
FAQs
Can I view and edit the order acknowledgment?
Yes, you can. Open the acknowledged order > Click on Actions > View Order Acknowledgment > Edit (on the top right) > Change/modify the acknowledgment details for the order.