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How to resolve "Unit Price" Exception in an Invoice?
How to resolve "Unit Price" Exception in an Invoice?
Updated over a week ago

A Unit price exception occurs when the unit price of the invoiced item is more than the unit price in the order.

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In the example above, the order unit price is $399.00 and the Invoiced price is $450.00

There are two ways to resolve this

1. Withdraw the invoice from the approval process, and change the order to adjust the unit price as per the price on Invoice. After changing the order, resubmit the invoice for matching by clicking on the Submit button.

2. The other way to resolve this exception is to approve the invoice exception. The system automatically routes exception for approvals based on review workflow.

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