Skip to main content
All CollectionsModulesReporting & Dashboard
How to Generate and Download a Custom Report?
How to Generate and Download a Custom Report?
Updated over a week ago

Prerequisites

Before generating and downloading a custom report, ensure the following:

  • Access Permissions: Verify that you have the necessary permissions to generate and download reports.

  • Custom Reports Enabled: If Custom Reports are not enabled, contact your system administrator to enable this feature.

Step-by-Step Instructions

  1. Enable Custom Reports

    • Ensure that Custom Reports access is permitted.

    • If not, then navigate to the "Admin" section > Configurations > Manage Privileges.

    • Click and open the privilege that should be able to create and download a custom report. Under Reports section, check the box for "My Reports".

    • Save the changes.

  2. Access My Reports

    • Go to the left-hand menu and click on "Reports".

    • Click on "My Reports".

  3. Create a New Report

    • Select "Generate New Report".

    • From the dropdown menu, select the type of report you wish to create.

    • Provide a name and description for your report to distinguish it later.

    • Select any filters to refine the data included in the report.

    • Choose specific fields to include in the report by moving them to the right-hand side.

  4. Generate the Report

    • Click "Generate Report" to create the custom report based on your selected criteria.

  5. Review and Download

    • Review the generated report to ensure it meets your requirements. Then, click "Download" to save it to your device.

  6. Return to Dashboard

    • To go back to the main dashboard or continue working, click "Back".

  7. Access Saved Reports

    • In the future, you can access previously generated reports from the "My Reports" section. Choose from existing reports or create new ones as needed.

FAQs

  1. Can I edit a custom report after generating it?

    • Yes, once generated, custom reports can be edited.

  2. Can I schedule the reports to be sent to me automatically?

  3. What formats are available for downloading reports?

    • Reports are typically available in Excel Format.

  4. How to Share a Custom Report?

    • Under Reports > My Reports, click on the share icon on an existing report and select the user/s to share the report with them.

Did this answer your question?