Prerequisites
Make sure you are on the "standard" side of ProcureDesk.
An existing request that has been submitted
Step-by-Step Instructions
Locate the Request:
Go to the request by clicking on the "Request" menu on the left-hand side.
Open the Request:
Find the request you wish to withdraw.
Click on the request number to open the request.
Withdraw the Request:
Scroll to the bottom of the screen.
Click on the "Withdraw" button.
Confirm Withdrawal:
A small window will appear.
Enter the reasons for withdrawing the request.
Click on "Withdraw" to complete the process.
FAQs and Troubleshooting
Can I withdraw a request that has already been approved?
No, you can only withdraw requests not yet approved.
What happens after I withdraw a request?
The request will return to draft status, allowing you to make necessary changes before resubmitting it.
Can I see the withdrawal history of a request?
The withdrawal reason along with the timestamp will be recorded in the audit history.
Who will be notified once I withdraw the request?
The approver will be notified if you have withdrawn a request.