If the system starts running slowly or basic functionalities in ProcureDesk become unavailable, it's recommended to clear the cache and cookies in Google Chrome. Follow the steps below:
Prerequisites
Ensure you have Google Chrome installed and open.
Ensure that your browser is updated to the latest version.
Access to the ProcureDesk support team for further assistance if needed.
Step-by-Step Instructions
Open Google Chrome.
Click on the three vertical dots in the upper-right corner of the browser window.
Select More tools and then click on Clear browsing data.
In the dialogue box, choose the time range. For a complete reset, select All time.
Check the boxes for Cookies and other site data and Cached images and files.
Click on Clear data.
This should resolve any performance issues and restore functionality in ProcureDesk.
FAQs
What if the issue persists?
If the issue continues after clearing cache and cookies, please contact the ProcureDesk support team. Ensure to include a video of the issue for a quicker resolution.