Prerequisites
Access to your Amazon account associated with your work email.
You are a user on ProcureDesk.
Troubleshooting Steps
Scenario 1: Closing Account and Deleting Data
If you don’t need the data in your personal Amazon account, follow these steps:
Visit the Data Deletion Page: Amazon Data Deletion Page
Sign In: Log into the Amazon account you wish to close.
Review Account Details: Check the products and services linked to your account.
Close Account: Select the reason for closure, check the box for "Yes, I want to permanently close my Amazon account and delete my data."
Confirm Closure: Click "Close my Account" to finish.
Scenario 2: Changing Email Address or Removing Work Email
If you want to retain your personal account and need to remove your work email:
Access Account Information: Navigate to Amazon Account Info.
Edit Email: Find the email section and click "Edit."
Make Changes: Change your email or remove the work email.
Save Changes: Click "Save Changes" to apply your update.
Confirmation: Once complete, select "Done" to finalize the changes.
Final Step: Clear your browser cache, then retry accessing Amazon Punchout in ProcureDesk.