Error Message:
Integration Control Check Failed: please contact ProcureDesk Support to resolve the issue. Error Details: Split Account does not match with Line 1 (Account Name on your account).
To solve the sync error, please follow the steps mentioned:
Step-by-Step Instructions
Step 1: Access Line-Level Details
Go to the line-level details of the document.
Step 2: Check Split Account Details
Under the "Accounting" section, click on the small icon (highlighted in blue) to view the split account details.
Step 3: Verify Account Names
Ensure that the account names (highlighted in red) are matching.
Step 4: Save the Details
Once the account names match, save the changes.
Step 5: Send for Integration
Go to "Actions" and click on "Send for Integration" to complete the process.