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Business Validation Error: You need to update your sales info before you can mark this as billable.

Updated this week

Prerequisite

  • You must have access to the Invoice module in ProcureDesk.

Steps to Resolve the Issue

  1. Log in to ProcureDesk.

  2. Open the invoice that is failing to sync with QuickBooks Online.

  3. Navigate to the Line Items section.

  4. Click Edit on the relevant line item.

  5. Remove the Item Name from the line item by clicking on the [x].

  6. Click Save to apply the changes.

  7. Go to the Actions menu on the invoice.

  8. Select Send for Integration to re-initiate the sync with QuickBooks Online.

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