Prerequisites
Access to the PO Module in ProcureDesk
Access to the Invoice Module in ProcureDesk
Step-by-Step Instructions
Step 1: Understand the Error
This error occurs when you attempt to update a Purchase Order (PO) in QuickBooks that has linked documents, such as invoices. The PO cannot be updated in QuickBooks while there are associated documents.
Step 2: Unlink the Documents
To resolve this issue, unlink any related documents (e.g., invoices) from the PO. This will allow you to update the PO without getting the error.
Step 3: Resend the PO for Integration
After unlinking the documents, resend the PO for integration with QuickBooks.
FAQs and Troubleshooting
What if I still encounter the error after unlinking the documents?
Make sure all linked documents are correctly unlinked from the PO before attempting to resend them for integration. If the error persists, contact ProcureDesk Support for further assistance.