Troubleshooting QuickBooks Web Connector (QBWC) Installation and Permissions Issues
QuickBooks Web Connector (QBWC) is a utility that allows integration between QuickBooks Desktop and other web-based applications, like ProcureDesk. Below is a comprehensive guide to resolve common installation and permissions issues related to QBWC.
Uninstall and Reinstall QuickBooks Web Connector (QBWC)
If you're experiencing issues with QBWC, reinstalling the application often resolves these problems. Follow these steps to uninstall and reinstall QBWC:
Uninstalling QBWC
Close All Applications: Ensure QuickBooks and QBWC are not running. You can verify by opening the Task Manager, navigating to the "Processes" tab, and ensuring no instances of
QuickBooks.exeorQBWebConnector.exeare running.Access Programs and Features: On supported Windows versions, open the Control Panel, then go to "Programs" → "Programs and Features."
Uninstall QBWC: Locate QuickBooks Web Connector in the list of installed programs, select it, and click "Uninstall."
Reinstalling QBWC
Download the Installer: Obtain the latest version of QBWC compatible with your QuickBooks version from a trusted source or the QuickBooks official website.
Run the Installer: Right-click the downloaded installer file and select "Run as administrator."
Complete the Installation: Follow the on-screen prompts to install QBWC.
Re-add QWC Application File: After installation, if required, re-add your integration application’s
.qwcfile for proper functionality.
Do You Need Admin Authorization?
Admin Access During Installation: Administrator privileges are mandatory only for installing the QuickBooks Web Connector (e.g., adding a
.qwcfile).Non-admin Access Post-Installation: Once QBWC is installed, users can run the utility without admin authorization using their regular login details.
Key Considerations
Make sure you always download QBWC from authentic sources to avoid compatibility and security issues.
Ensure that all files related to the integration (e.g.,
.qwcfiles) are accessible from the machine where QBWC is installed.
If you encounter other integration problems, consult your application's user guide or reach out to the ProcureDesk support team for further assistance.