This error occurs when a QuickBooks company data file that is different from the one requested is already open, or when there are multiple company files open. The web connector indicates an application request to abort. This guide outlines the steps to resolve this error.
Prerequisites
Ensure you have access to the QuickBooks application.
Step-by-Step Process
Step 1: Identifying the Error
Error Message: If you encounter the following error in logs:
"A QuickBooks company data file is already open and it is different from the one requested or there are multiple company files open, and the web connector keeps indicating: that the application requested to abort."
Step 2: Closing QuickBooks
Close the QuickBooks application completely.
Ensure no QuickBooks company data files are open.
Step 3: Reopening QuickBooks
Reopen the QuickBooks application.
Confirm that only the required company data file is open.
Step 4: Running the Web Connector
Run the web connector again.
Ensure the web connector runs without indicating the application request to abort.
FAQs
What should I do if the error persists after following these steps?
Ensure no other instances of QuickBooks are running in the background and retry the steps. If the issue continues, contact QuickBooks support for further assistance.
How can I verify which company data file is open?
In QuickBooks, check the file path and name at the top of the window to verify the open company data file.