To track the shipping information, you should first update the tracking information by creating an Advanced Shipping Notice a.k.a ASN
Prerequisites
The order status must be "ASN Created" in ProcureDesk.
Tracking information must be updated in the system.
Step-by-Step Instructions
Ensure ASN Created Status
Verify that the order status is "ASN Created." This status indicates that the tracking information has been added.
Access Tracking Information
Click on the truck icon associated with the order to open the tracking details.
Open Tracking Details
In the following screen, click on the tracking number link to view the detailed shipping information.
View Detailed Tracking
Click on the "View" button to see the step-by-step tracking details, including the current location and status of the shipment.
FAQs and Troubleshooting
What should I do if the tracking number doesn't work?
Double-check the tracking number for any errors and ensure it matches the information provided by the vendor.How often is tracking information updated?
The frequency of updates depends on the carrier. Check with the carrier for the most accurate tracking information.