By default, any email notification for integration failures goes to the order contact.
If you want the emails to go to a single email address, follow these steps:
Prerequisites
Before you begin, ensure you have the following:
Admin access to the system.
Step-by-Step Instructions
Step 1: Access the email settings
Start by clicking on the "Admin" tab in the main menu.
Navigate to the General Settings> "Configurations" section within the Admin panel.
Select "Company Settings" from the configuration options.
Go to the "Email Notification" tab to access email-related settings.
Step 2: Activate settings and set up notification
Activate the setting for "Integration Failure Notification" and save.
Navigate to the "Email" section within Company Settings.
Enter the email address in the "Email for integration failures" field and save.
FAQs and Troubleshooting
Can I send the email notification to multiple email addresses?
No, you can only send the notification to one email address.