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How to restrict user access to specific departments?

Here is how users can only see departments restricted to them.

Updated over a month ago

Prerequisites

Before you begin, make sure:

  • You have the admin role.

Step-by-Step Instructions

Step 1: Manage Users

  • Log in and navigate to the admin console.

  • Go to General Settings > Configurations > Company Settings

  • Under "General" > check the setting for Restrict departments to assigned departments and save.

Step 2: Manage Users

  • Go to the user's menu.

Step 3: Edit User Details

  • Click on the Pen icon (edit) next to the user's name you want to modify.

Step 4: Click on the Department tab

  • Open the department tab for the user.

Step 5: Assign Department Access

  • Select the checkbox next to the departments (on the left-hand side) the user should have access.

Step 6: Set Default Department

  • Toggle the switch to set one department as the user's default department.

FAQs

  1. Can a user have access to multiple departments?

  • Yes, a user can access multiple departments.

2. How many default departments can a user have?

  • A user can only have one default department assigned.

3. Can a user have no departments assigned/restricted?

  • No, a user has to be assigned at least 1 department since it is a mandatory field.

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