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How to set up a new user?
How to set up a new user?
Updated over a week ago

Prerequisites

Ensure that you have the following permission and that the data exists on the system before creating a new user:

  • Admin role

  • Roles

  • Authorization limits

  • Locations

  • Accounting (GL codes)

  • Departments

Step-by-Step Instructions:

  1. Log in as Admin

    • If you are on the Standard side, click on your name on the top right.

    • Switch to the "Admin" section of ProcureDesk.

    • Click on the User icon from the left-hand side menu.

Adding a user manually on ProcureDesk.

  1. Add New User

    • Select Actions and click on Add User.

  2. User Creation Page

    • Fill in the necessary fields:

    • Name: Name of the user

    • Email: Email, which will also be the username

    • Password: Default password for the user

    • Currency: Default currency for the user

    • Send Welcome Email: Check to send an onboarding email with login credentials (optional)

    • Role: Role assigned to the user

    • Attachment: Profile picture of the user (optional)

    • Job Title: User's designation for display purposes during approval workflow

    • Purchase Authorization Limit: Authorization limit for requisitions, purchase orders, invoices, and expenses

    • Reporting Manager: Reporting manager as per the HR hierarchy (optional)

    • Default Location: Default ship-to location for requisitions and purchase orders

    • Default Accounting: Default accounting for each transaction (can be changed by the user)

    Note - Do not check the PD Admin box. This box is used to add the ProcureDesk User to provide support and assistance.

  3. Click on the "Create User" button.

Adding users in bulk via the CSV template.

  1. Download the CSV Template

    • Select Actions > Import > Click on Sample CSV to download the user template.

  2. Fill in the following columns:

    • Name: Name of the user.

    • Email: Email, which will also be the username.

    • Currency: Default currency for the user.

    • Job Title: Designation of the user.

    • Job Level: Authorization limit for requisitions, purchase orders, invoices, and expenses.

    • Reporting Manager Name: Reporting manager as per the HR hierarchy (optional).

    • Default Location: Default ship-to location for requisitions and purchase orders.

    • Default Accounting: Default accounting for each transaction (can be changed by the user).

    • Default Department: Department of the user.

    • Default Business Unit: In case of multiple company setups on ProcurDesk, mention the name of the company the user should have access to or the most used one.

    • Role: Role assigned to the user.

FAQs and Troubleshooting

  1. What should I do if the user's default information needs to be changed after creation?

    • Edit the user's profile from the same "Users" page and update the necessary fields.

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