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Bill.com Sync error: Referred object is not found for entity,id,field,value.

Fix the Bill.com sync error 'Referred object is not found for entity' from the ProcureDesk Admin console.

Prerequisites

Ensure you have access to the admin console.

Step-by-Step Instructions

Step 1: Access the Admin Console

  • Log in and navigate to the admin console.

Step 2: Click on Payment Terms under Master Data

  • In the admin console, locate and click on "Payment Terms" under the "Master Data" section.

Step 3: Select the Business Unit(if applicable)

  • If applicable, select the business unit to which the document in sync error belongs.

Step 4: Click on Import

  • Import the necessary payment terms by clicking on the "Import" button.

Step 5: Switch to Standard Console

  • After the payment terms are successfully imported, switch to the standard console.

Step 6: Open the Document in Sync Error

  • Locate and open the document that is experiencing the sync error.

Step 7: Go to Actions and Click on Send for Integration

  • Navigate to the "Actions" menu and select "Send for Integration."

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