Prerequisites
Before you begin, ensure you have access to the email associated with your ProcureDesk account.
Step-by-Step Instructions
Step 1: Go to the ProcureDesk App/Website.
Open the ProcureDesk on your device.
Step 2: Access Forgot Password
On the login page, find and click on "Forgot password".
Step 3: Enter Email and Reset
On the next screen, enter your email address.
Click on "Reset password/Generate Link".
Step 4: Check Your Email
Look for an email from ProcureDesk with instructions on how to reset your password.
Follow the instructions provided in the email to reset your password.
FAQs and Troubleshooting
What if I don't receive the password reset email?
Check your spam or junk folder. If you still don't see the email, ensure that you entered the correct email address or contact ProcureDesk support for assistance.
Can I reset my password using the web version of ProcureDesk?
Yes, the steps for resetting your password are the same on both the mobile app and the web version.
What should I do if the reset link has expired?
If the reset link has expired, you will need to repeat the process by clicking on "Forgot password" again to receive a new reset link.
How can I ensure my new password is secure?
Choose a password that is at least 8 characters long and includes a mix of letters, numbers, and special characters to ensure it's strong and secure.