This is a QuickBooks Online sync issue where the date of an invoice precedes the purchase order date due to an order change.
Prerequisites
Before proceeding, ensure:
You have access to modify invoices.
Step-by-Step Instructions
Open the Invoice:
Locate and open the invoice that needs correction.
Update Invoice Date:
Adjust the Invoice Date to be the same as or later than the Purchase Order change date.
Click Update:
Save the changes by clicking on the Update button.
Send for Integration:
Navigate to Actions.
Select Send for Integration to sync the updated invoice.
FAQs and Troubleshooting
What causes this sync error?
The error occurs when the invoice date is earlier than the purchase order date, which violates synchronization rules.
How does updating the invoice date resolve the sync issue?
Updating ensures that the invoice reflects the correct chronological order relative to the purchase order, resolving sync conflicts.